Info

Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
RSS Feed Subscribe in Apple Podcasts
Keys To The Shop : Equipping Coffee Shop Leaders
2024
March
February
January


2023
December
November
October
September
August
July
June
May
April
March
February
January


2022
December
November
October
September
August
July
June
May
April
March
February
January


2021
December
November
October
September
August
July
June
May
April
March
February
January


2020
December
November
October
September
August
July
June
May
April
March
February
January


2019
December
November
October
September
August
July
June
May
April
March
February
January


2018
December
November
October
September
August
July
June
May
April
March
February
January


2017
December
November
October
September
August
July
June
May
April
March
February
January


All Episodes
Archives
Now displaying: Page 1
Aug 27, 2019

This is absolutely critical! One of cornerstones of running a coffee bar is the ability to stay in tune with the performance of the people that work in it. 

Having a system for tracking behavior that is either  praise worthy or in need of correction is a must. Many shops that just shoot from the hip when it comes to correction or affirmation end up seeing their best people frustrated and their problem people hide out too long in the ranks, spreading toxicity to the others. 

Today we are going to talk about some ideas and steps you can take to make tracking a performance a reality in your cafe so you can have a vibrant and thriving team the knows that the leaders are paying attention and are there to facilitate their success. 

 

In this episode you will learn:

  • The importance of tracking performance
  • How to prepare yourself to launch a system and actually stick to it. 
  • Ideas for tracking and rewarding praise worthy behavior
  • A step by step process for corrective action
  • The cultural hazards of correction applied poorly
  • Your role as a coach in the corrective process
  • The importance of having a balanced view of your staff

Links to related episodes:

 The Affirmation Vacuum 

Why its OK to be the Boss

 

Interested in consultation or training for your coffee business? Reach out and lets have a conversation! Reach out! 

Chris@keystotheshop.com

www.keystotheshop.com/consulting

 

 

0 Comments
Adding comments is not available at this time.