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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
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Keys To The Shop : Equipping Coffee Shop Leaders
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Now displaying: September, 2017
Sep 29, 2017

Are you wanting to start something in your town based a shared passion for coffee? Do you want to invest more into your existing community and want some tips from a seasoned pro? Today's guest will address those question and more. Jason Card is the founder of Journeyman Coffee in Tallahassee, FL and in today's Founder Friday episode we get to talk with him about building community where there is none, founding Journeyman, the importance of enthusiasm, humility, and lessons he has learned along his journey.  Jason is such a wise soul and I hope you find this conversation helpful and inspiring. 

Enjoy!

 

LINKS:

www.journeymancoffee.com

jouneymancoffee@gmail.com

 

Sep 26, 2017

Steve Cuevas of Black Oak Coffee Roasters is the 2017 U.S. Cup Tasters Champion and he is here to here to talk to us about learning to taste, tips for developing your palate, and talking to customers about coffee with confidence, and empathy.

His approach to cupping and communicating about coffee to consumers is generous and refreshing and will inspire you to expand your approach too. 

Enjoy!

LINKS:

WWW.BLACKOAKCOFFEE.COM

Instagram: @dreadfulvegan 

FACEBOOK

Episodes Mentioned:

EP 26: What Your Roaster Wants You to Know

EP 44: Navigating Mistakes and Failure 

Sep 19, 2017

Ah Latte art...that ubiquitous often ill used symbol of specialty coffee in the eye of the consumer and to the professional both a creative outlet and a seal given to a well made drink. 

This week we sit down to talk all about latte art with four accomplished latte artists: Jibbi Little, Antoine Franklin, Kenny Smith, and Christopher "Nicely" Alameda.

They share their origin story, what latte art means to them and how it's changed over the years, some of the dangers that obsession w/ latte art poses, and advice for how we can improve our art and grow as professionals in the cafe.

I absolutely loved hearing their insights and perspectives and I would bet money you will too! Enjoy!

Links:

Jibbi Little

Antoine Franklin

Kenny Smith

Nicely

Sep 12, 2017

In the coffee world, like anywhere else, we love to compare ourselves to other baristas, managers, owners etc. and see how we stack up. Often this can lead to stress, worry, depression, lack of clarity, wasted energy, loss of opportunity, and many other negative consequences. In today's episode we explore some of the ways negative comparisons can damage your shop and your career and ways to avoid getting caught in the comparison trap. 

"Comparison is the death of joy" -Mark Twain

LINKS:

The Effective Executive

www.Worldcoffeeresearch.org

Episode 08: Finding Joy in Coffee / Nathanael May

https://bloomerang.co/blog/what-is-your-nonprofits-return-on-mission/

Sep 5, 2017

Providing amazing hospitality for the guests in your shop does not have to be complicated. Today's guest, Philip Paul Turner, Manager at  Sunergos Coffee, shares his 3 step approach to providing great hospitality that has become his mantra to the staff at his shop and it can transform the way you welcome people into your space. I get to work with Philip and see him put these principles into action very day and can vouch for their effectiveness. I truly know of no better example of genuine and contagious hospitality than Philip so it was great to get him to dive into the things and inspire us to achieve simple, powerful hospitality. 

Enjoy!

 

Links:

Setting the Table - Danny Meyer

www.sunergoscoffee.com

www.keystotheshop.com

 

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