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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
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Keys To The Shop : Equipping Coffee Shop Leaders
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Now displaying: October, 2017
Oct 31, 2017

Pursuing personal growth and development is one of the cornerstones of success and fulfillment in work and in life. Often we can get into such a rhythm of the day-to-day at work that we forget that there is a whole world of resources at our finger tips. Jared Truby of Cat and Cloud Coffee talks with us today about how seeking personal development with tenacity and purpose has helped shape his life and gives key tips and insights on how we can more effectively pursue personal development through studying outside resources and maximizing our present opportunities.

 Who we are in the future depends on the decisions and we make everyday. It is my hope the this episode will help motivate you to take the reigns of your career and bring you closer to your goals. 

Enjoy!

Links:

www.catandcloudcoffee.com

Instagram

 

Books Recommended: 

"Getting Naked" by Patrick Lincionni 

"Legacy" James Kerr

"Be our Guest" Disney

Setting the Table by Danny Meyer

Leadership and Self Deception by The Abridger Institute 

Oct 27, 2017

Welcome to another Founder Friday! We are talking with Nathan Quillo, Founder of Quills Coffee. You will get to learn about the methods, values, and vision that makes Quills Coffee tick / The importance of buy-in and communication / What are some of the keys to their success / and the three things Nathan think every owner should do. This was a fun talk and Nathan offers up some really great tools and perspective that I think you will be greatly helped by. 

 

ATTENTION!!! Please Consider donating to The Memorial Fund for Quills Barista Francis Feeney: Link: Gofundme

 

Links:

Quills Coffee

The E Myth Revisited

www.keystotheshop.com

 

 

Oct 24, 2017

As we build our careers we take on more responsibility and authority. Building trust and helping build the community around you is a critical part of your success and how that plays out in your cafe will determine how it plays out in the industry. As a long time trainer and industry leader, Reggie Elliott has embodied these values. We get to talk about his career, how he helped build the coffee community wherever he was, how he trains baristas, and his advice for trainers, leaders, and whoever else has position of influence. Reggie is someone you should listen to. 

Enjoy!

LINKS:

 

 

Oct 17, 2017

Conflict at work is inevitable but it does not have to take a negative turn. Hard conversations and confrontations handled well can actually enhance your relationships, the team in the cafe, and benefit our industry as a whole. This week it is an absolute privilege that we get to learn from world renowned executive coach and communications expert, Tom Henschel.

In this episode Tom give us the tools and shows us how to use them to help work through both our inner and outer conflicts. I really hope you give this a couple listens and get the notes as well. Just like the conversations discussed here, skillfully handling conflict is crucial to our success. 

    -Chris 

LINKS:

www.essentialcomm.com

Tom's Linkedin Page

Recommended Book: Crucial Conversations

 

Oct 10, 2017

When people experience our coffee they are left with an impression that is largely made up of what they saw. What kind of impact does design have a customer’s experience of your business? What are the keys to good design? What are the first steps you need to take to assess the state of design in your business? This week we are joined by the amazing designer Liz Chai. Liz works 100% in the specialty coffee industry and shares with us what she  has learned about effective design for coffee. You're going to want to listen up! 

Enjoy!

Links:

www.chai.coffee

twitter: @chaiamericano 

Instagram: @chaiamericano 

 

Oct 3, 2017

It's the 50th Episode of Keys to the Shop and I had the opportunity to interview 5 people live at the Kentuckiana Coffee Champs Pre-lims this past weekend. In this 2nd edition of Baristas Speak Nathan Quillo, Sam Miers, Cimara Dunn, Matt Park, and Rita Kaminsky join me to give their thoughts on the role of the barista, lessons they have learned, and advice to current and future baristas all of which you will definitely want to hear.

Let me just say...Thank you for listening to Keys to the Shop! 50 episodes later and there is still so much to talk about. It's been great to grow and learn along with you and I'm looking forward to what the next 50 holds!

Links:

- Nathan Quillo / Quills Coffee

- Sam Miers / Kaldi's Coffee

- Cimara Dunn / Quills Coffee

- Matt Park / Plus Coffee

- Rita Kaminsky / Snowdrift Coffee & Workspace

 

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