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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
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Keys To The Shop : Equipping Coffee Shop Leaders
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Now displaying: Page 1
Jul 4, 2021

Have you ever thrown your hands up in frustration and said something like, "Why won't my staff listen to me?!" I get this type of question a lot from people attending my lectures at Coffee Fest. Managers and owners alike have this moment often. I know I have. We desire nothing more than generating buy-in and to be at peace knowing that our employees are not only listening but will faithfully carry out what has been communicated. Unfortunately this just is not the case and today we will be exploring what some possible causes and suggesting some fixes to help you finally be able to trust your staff, and yourself. 

We will cover:

  • Your approach to communication
  • Expectations and engagement
  • Approach to Leadership and communication
  • Feedback and honesty
  • A culture of ignoring the boss
  • Your focus and energy
  • Hiring the wrong people
  • Systems of support

Episodes to listen to next:

194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017

248 : The 5 Elements of Resourcing your Team

244 : Top 10 Ways to Lose Employees

Visit our sponsors!

www.prima-coffee.com/keys

www.pacficfoodservice.com

www.coffeefest.com

 

 

 

 

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