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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
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Keys To The Shop : Equipping Coffee Shop Leaders
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Sep 5, 2022

We all want leadership and cafe culture that inspires. Through  personal and professional development we can learn how to create an environments where our values and core beliefs are lived out in real time. In spite of the inevitable challenges, set backs, and failures that come with entrepreneurship and leadership, when we bring our true selves to work in good faith with others, magic happens. This is what today's guest, Chris Baca has accomplished at the globally celebrated shop and roastery, Cat and Cloud Coffee. 

Chris Baca is the co-owner of Cat and Cloud and inspires thousands around the world through his YouTube channel and writing at www.chrisbaca.com where he focuses on finding joy in your work and putting ideas into action.

Over two decades he has carved out a consistent people and hospitality focused career where ever he was working. Through the founding and growth of Cat and Cloud he has learned an incredible amount about himself, the nature of cafe leadership, and how to cultivate a culture that truly leaves every person they it touches in a better place. 

He believes we all have gifts to share, and that the world would be better off if we are brave enough to share those gifts.

In our conversation today we dive deep into development,  leadership, overcoming challenges, and creating a dynamic culture of clarity and mutuality in the cafe

We cover:

  • Developing skills and his career
  • The fear and challenge of leading the first groups of staff
  • The gravity of leadership and urgency about the right thing
  • The reason for starting cat and cloud
  • Empathy and self compassion
  • Living by Values and core beliefs.
  • Communicating clearly
  • Enrollment vs enforcement
  • Finding magic in the mundane
  • Challenging yourself
  • Boss and staff  Striving to understand each other
  • Next steps to building a culture of care 

Links:

www.chrisbaca.com

www.catandcloud.com

Chris on Instagram @realchrisbaca

 

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