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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
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Now displaying: Page 1
Sep 13, 2022

It goes without saying that most of us want our shops to be a place that attracts and fosters community. The question though is how exactly to we intentionally build our spaces to accomplish that. If we are honest, probably not as much thought or effort get put into setting up a space to purposely create community as is necessary. Well you are in luck! Today we are talking with returning guest and expert on interior design and how to create community conducive spaces, Dr. Lisa Waxman!

Dr. Waxman, Ph.D. is a professor and chair of the Interior Architecture + Design department at Florida State University. Her research includes topics related to the design of spaces that foster community, sustainable design, and design for special populations. She is an NCIDQ certificate holder, a LEED-AP and a licensed interior designer in Florida. Dr. Waxman has served in many capacities on the board of the Interior Design Educators Council (IDEC), including president-elect, president and past-president from 2010 until 2013. She was honored as a Fellow of IDEC in 2008. She currently serves on the board of directors for the Council for Interior Design Accreditation (CIDA).  Her teaching expertise includes environment and behavior, design issues, sustainability and studio.

Dr. Waxman has authored an incredible number of scholarly works and has won many awards for her work. 

In our interview today we will be discussing her new book "Designing Coffee Shops and Cafes for Community" and diving into the practical ways we can build great 3rd places for our communities. 

We cover:

  • Perspective of community and the 3rd place
  • Biological roots of out need for connection
  • Balance of community success and commercial success.
  • Familiar stangers
  • Key components of place attachment
  • How are our cafes counteracting community
  • Values, mission, and identity reflection
  • Branding and un-branding
  • Thinking about Lighting, texture, sound, and smell
  • Working around space restraints
  • Community with mobile operations?
  • Welcoming and serving a variety of demographics
  • Service is critical

Links:

BUY: Designing Cafes and Coffee Shops for Community

 

Mentioned resource: 

Together Book 

 

Interested in leveling up your coffee shop?

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