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Keys To The Shop : Equipping Coffee Retail Professionals

Keys to the Shop is a podcast produced by Keys to the Shop Consulting providing coffee shop owners and professionals, with insights, inspiration, and the tools they need to grow and advance their coffee business or coffee career. Together we learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, barista work, management, leadership, personal development, and anything else that will help you achieve success in the coffee shop!
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Keys To The Shop : Equipping Coffee Retail Professionals
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Nov 14, 2022

It is easy to assume that a managers main role is only to take on basic administrative tasks. At least this is the way I would argue most shop treat the role of manager. It is too often a "set and forget" scenario that inevitably leads to  managers being in the dark, ill equipped, and frustrated. Ultimately this is all due to a lack of development and a failure of ownership to play an active role in it. 

On todays episode we will be talking about five key areas that need to be developed in managers consistently as the primary way to facilitate their success, and in turn, the success of your business. 

We will cover: 

  • Admin tasks
  • Leadership skills
  • Accountability to Standards
  • Cafe evolution
  • Clarity, communication, and being informed
  • Maintaining a constant focus
  • Avoiding misuse of your authority

Related episodes: 

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