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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
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Keys To The Shop : Equipping Coffee Shop Leaders
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May 15, 2020

Alternative forms of income have been helping keep many of you in business during the crisis. The grocery/pantry model has been a very interesting and successful pivot that allows you to continue serving the needs of your community beyond coffee. 

One of the best examples of this model is being conducted by Penstock Coffee out in Highland Park, NJ. Penstock is a Good Food award winning roastery established in 2009 by Ben and Jessica Shellack. These are some of the best people you will meet in coffee and their commitment to do right by all the people involved in the supply chain shows in all they put their hands to, including how they have responded to the current crisis. 

Today I sit down with Ben to get the details of their very successful grocery program. How did they start? What are the logistics and legalities? How did they set it up and how do they manage it? What are their quality control measures? These are some of the many questions answered in this in depth look at the grocery/pantry model. 

As we are still very much in the middle of this mess, I hope this episode helps equip and empower you to perhaps take on a similar project in your business. 

Links:

www.penstockcoffee.com

Penstock on IG

 

Complete list of COVID-19 related past episodes:

  1. On a Resilient Coffee Community
  2. Hope in Difficult Times w/ Kathy Turiano
  3. General Guidance on Talking with Banks and Landlords w/ Marshall Fuss, Attorney at Law
  4. Erica Escalante, The Arrow Coffeehouse
  5. Karl Purdy, Coffee Angel in Dublin, Ireland 
  6. The Future of Retail w/ Doug Stephens
  7. Impact on the Supply Chain w/ Ricardo Pereira, COO, Ally Coffee
  8. Straight Talk for Coffee Retailers w/ The Retail Doctor, Bob Phibbs
  9. Jonathan Pascual of Taproom Coffee and Beer, Atlanta, GA
  10. Refining your Leadership and Systems in a Crisis
  11. Shift Break: Development in a Crisis
  12. Shift Break: Grace and Hight Standards
  13. Shift Break: Keep or Throw Away
  14. Maxwell Mooney, Narrative Coffee
  15. Jeanine Niyonzima-Aroian JNP Coffee, Burundi
  16. John King of Walkie Talkie Coffee

 

Remote coaching and consultation:

www.keystotheshop.com/consulting

 

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