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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
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Keys To The Shop : Equipping Coffee Shop Leaders
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Now displaying: Page 1
Jan 6, 2021

Your customers are not just in the shop. They are not even just in your city. They are anywhere your digital footprint treads and how you manage that experience will determine the quality of the experience people have with your brand. 

Today we are going to be chatting about the importance of digital hospitality and why it needs to of equal importance to in person service.

Related Episodes:

120 : Social Media 101 w/ Jenn Chen

227 : Connecting with Hearts and Minds

234 : Actions and Strategies to Improve your Messaging w/ Garrett Oden

215 : Communication and Marketing Master Class w/ Spencer M. Ross, PH.D.

 

Need consulting or coaching? Reach out to KTTS Consulting!

Chris@keystotheshop.com

 

Elevated batch brew and so much more!

Ground Control Cyclops Brewer

 

Your Own Branded App!

www.espressly.co

 

 

 

 

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