"I just want to make coffee!" That thought has crossed all our minds at some point in our barista careers. In fact I remember clearly being reprimanded for my hyper-focus on the espresso machine at the expense of pretty much everything else. In reality, there are tasks and areas of the shop that require excellence just as much as the coffee we serve
Today on Shift Break we will be talking about how we can foster a mindset of excellence toward the things we hate so the whole cafe is cared for and we get to keep doing what we love.
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