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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
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Keys To The Shop : Equipping Coffee Shop Leaders
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Mar 7, 2017

So you want to be a better leader or manager? Have we got a show for you! On this episode Eva Attia, the Director of Retail Operations for Portland Roasting Coffee, is our guest. Eva is just an amazing professional and today she shares her insights & advice gained from 20 years of coffee retail management and leadership, 16 of which was spent at Pete's Coffee and Tea where she worked her way up from Assistant Store manager all the way to Director of Retail Operations. I was quite encouraged an energized by this discussion.

Eva also gives us a list of 5 things she feels are the most important to practice if you want to be a great manager or leader. 

1. Select Carefully

2. Treat People Differently

3. Have High Expectations

4. Show Courage

5. Put others before yourself 

 Buckle up and enjoy! 

 -Chris

More show Notes are available at www.keystotheshop.com/resources 

You can reach out to Eva via email: Eva@portlandroasting.com

Or connect with Eva on Linkedin

 

John Maxwell: 21 Laws of Leadership

Book: Situational Leadership

 

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