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Keys To The Shop : Equipping Coffee Retail Professionals

Keys to the Shop is a podcast designed to provide the coffee retail professional, with insights, inspiration, and the tools you will need to grow and advance your coffee career or coffee business. Together we learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about barista work, management, leadership, personal development, and anything else that will help you achieve success.
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Keys To The Shop : Equipping Coffee Retail Professionals
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Nov 27, 2018

The Barista Manual, The Book of Knowledge, That Binder That Never Gets Updated...whatever you call it there is usually some assortment of documents lurking in the cafe that is meant to be a resource but is more a source of frustration. Writing a high quality manual for the shop is absolutely critical to establishing a baseline of expectations nd equipping the staff and leadership to successfully operate the  business day-in and day-out. Today we will be going over the top 10 things your manual must have to truly be useful as well as actually used. 

I cannot overstate the importance of having a great barista manual. I hope this episode sets you up to write one that serves your cafe well! 

 

Please visit the links below for further learning! 

 

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