Nobody likes to feel bad. In fact in management we are somewhat obsessed with avoiding negative emotions, confrontation, and challenging our staff out of a sense of self preservation or keeping the peace. We believe that if things feel good in the short term then things will go well long term. That is not necessarily the case.
Today we are going to be discussing the approach of long-game management and why utilizing this way of leading will create long term stability, mutual respect, and ultimately a resilient coffee shop.
Related episodes:
125 : Confidence in Conflict w/ Kwame Christian : A framework for Compassionate Curiosity
104 : How to Deliver Difficult Feedback w/ Tom Henschel
052 : Solving Coworker Conflict w/ Tom Henschel
074 : The Life Changing Power of Good Authority w/ Jonathan Raymond
028 : Why it’s Ok to be the Boss w/ Bruce Tulgan
Elevate your to-go coffee!
Amazing grinders making great coffee easy to achieve!