Baristas are obsessed with it! The question we have to ask is, why?Most of us don't need to get people interested in latte art. In fact many of you probably wish your baristas would focus on other things. Contrary to what we might assume, baristas that gravitate toward latte art are not trying to avoid work so much as they are compelled by what latte art offers.
Today we will be talking a little about why, if we want staff to engage holistically with the cafe, we will make all work like latte art.
Related episodes:
248 : The 5 Elements of Resourcing your Team
172 : Why Tracking Performance is a Must!
162 : Discussing “Baristastainability” w/ Jenna Gotthelf of Counter Culture Coffee
047 : Mastering Latte Art : Some of the worlds best latte masters weigh in!
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