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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
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Keys To The Shop : Equipping Coffee Shop Leaders
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Apr 15, 2021

In conversation with employees we are often too quick to accept the first answer or the first explanation of and issue. In order to help we need to have the right information. Unfortunately, often due to the power difference between boss and employee, the information only scratches the surface. 

Today we will be discussing how exercising positive doubt and being curious can help open people up as well as open more solutions to the issues being communicated. 

 

Related episodes to listen to after:

 

Toxic Vulnerability 

074 : The Life Changing Power of Good Authority w/ Jonathan Raymond

229 : 7 Tips for New Managers

104 : How to Deliver Difficult Feedback w/ Tom Henschel

052 : Solving Coworker Conflict w/ Tom Henschel

151 : How to Respond and React to Negative Feedback : 5 Step Process

 

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