If we change anything in the cafe, it will more likely be something related to the optics, branding, or remodeling the physical cafe in order to get that feeling like we have become different and this will usher in more motivation, excitement, better quality and hospitality etc. Sadly, no amount of paint, gear,, or remodeling can address the core issues that require people, not place, change.
Today on Shift Break we will be talking about why it is better to consider the systems, structure, culture, relationships, quality, and substance of your business first before you reach for remodeling something that after wards is a new package with the same issues internally.
Here are some related episodes to explore:
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If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email
of book a free call now:
https://calendly.com/chrisdeferio/30min
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