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Keys To The Shop : Equipping Coffee Retail Professionals

Keys to the Shop is a podcast produced by Keys to the Shop Consulting providing coffee shop owners and professionals, with insights, inspiration, and the tools they need to grow and advance their coffee business or coffee career. Together we learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, barista work, management, leadership, personal development, and anything else that will help you achieve success in the coffee shop!
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Keys To The Shop : Equipping Coffee Retail Professionals
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Nov 11, 2022

It's wild to me that this still exists in coffee. The idea that we can throw a new hire in to the mix of a shift in a new cafe and expect that they will prove themselves as being valuable based on if they fail or thrive. 

On today's Shift Break we will be talking about why this "sink or swim" mentality is glorified laziness, culturally dangerous, and what we should be doing as leaders to train our people. 

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