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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
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Keys To The Shop : Equipping Coffee Shop Leaders
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May 31, 2019

“Like walking into your granny’s kitchen.”

That’s the goal Andytown Coffee Roasters founders Lauren Crabbe and Michael McCrory have for what people experience when they walk into their shops in the Outer Sunset of San Fransisco.  

Starting as a single 600 sq ft shop, Andytown currently employs 49 people over 5 locations— four public-facing coffee shops and one private office cafe. All pastry, baking and coffee roasting is done in-house and they have a thriving wholesale  business as well. 

Today we get the honor of sitting down with co-founder, Lauren Crabbe to hear a detailed account of the founding, evolution, and the values that drive Andytown Coffee Roasters. This is sure to inspire! 

In this episode you will learn about:

  • The challenges and pleasant surprises that arose when Lauren and Michael first opened. 
  • The value of starting small
  • Connecting with customers
  • Delivering genuine  hospitality even when busy
  • The importance of delegation
  • How they have grown their business
  • Lauren's metrics for business success

Links:

WWW.ANDYTOWNCOFFEESF.COM

INSTAGRAM

 

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