Clean and well functioning equipment is definitely one of the keys to the shop! Problem is that we tend to lose those keys and end up with problems that could have been prevented with some basic attention to regular maintenance. To talk with us about best practices and key areas to invest time, attention, and resource into we have Tom Ritz, Owner of Workhorse Customs in Portland, OR.
Tom brings us a clear, simple, and wise perspective on how we can best take care of the workhorses in our cafe so they keep on working well for our cafe
Sign up on the Keys to the Shop email list when prompted at www.keystotheshop.com and receive Tom's Step-by-Step instructions for changing your "Baskets, Gaskets, Screens , and Screws" and tips on changing your water filtration!
It's Founder Friday! Today we get to chat with one of the key players in the Seattle coffee shop scene, Jill Killen.
For the past 16 year she has run coffee shops and has been dedicated to serving and investing into her staff and the community through them. We talk about her start in coffee, how she became the owner of three different shops, the passion and moxie that drove here (and still drives her), her philosophy on hospitality and hiring, how she maintains the accessibility of the cafes amid higher operating costs and much more. It was an interview packed with great tips for owners and inspiration for coffee pros everywhere.
Good authority changes lives and can change the world! It all starts with with how we show up for the people we lead and the way we facilitate both theirs and our growth in a people-first culture. In the current climate where being a boss or having authority is rightfully met with skepticism, having the road map and the tools to build a new way of being a leader is critical.
Today we talk with Jonathan Raymond, CEO of Refound, and author of the book, "Good Authority:How to Become the Leader Your team Is Waiting For"
In this episode you will learn what is behind dysfunctional or toxic examples of authority, the power of vulnerability to build trust, the kindness of feedback and managing expectation, why nobody cares if you're sorry, and why we need to have the audacity to think we all can change the world.
I don't say this lightly when I say this may be one of the most important episodes we've ever done on the show. I highly encourage you to settle in, open up, and get ready to learn how to practice Good Authority.
Got questions, comments, or feedback?
Do you want to be awesome at your job? Of course! We all do. Today we will be discussing the foundational principles and focuses that will get you there and grow you even further if you're there already. I am thrilled to welcome to the show, the host of the Awesome at Your Job Podcast, Pete Mockaitis.
Pete is an incredibly talented career coach and his show has featured hundreds of professionals all weighing in on what it takes to thrive at work. The 6 areas we discuss today are the common link between all the experts Pete has encountered and learned over the years and, if applied, will truly make you awesome at your job or take you to the next level in your career.
Books/ Authors Mentioned:
The Origin Trip. A pinnacle moment for any barista and a regular part of business for roasters and importers. As "The Origin Trip" has become a more fashionable, marketable, and regular occurrence in specialty coffee there are questions and tensions come up. What is the true value of an trip to origin? How does it benefit the farmer? Is it worth the expense involved? Are we really advancing coffee? How can we approach the trip and make it mutually beneficial?
To answer these questions and give us some solid insight on how to think about travel to origin we are joined by Kim-Elena Ionescu, Chief Sustainability Officer at the SCA (Specialty Coffee Association)
I hope this episode gives you a better understanding of our part to play in the producer/retailer relationship and that if you find yourself going to origin you would be better equipped to make all around rewarding one.
Links for Kim-Elena Ionescu
SCA Research Papers:
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