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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
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Keys To The Shop : Equipping Coffee Shop Leaders
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Nov 26, 2020

I am thrilled to present this amazing conversation w/ Klaus Thompson to you all today! The Coffee Collective is at the top of a very short list of the world's best and most influential roasters.  Today's guest, Klaus Thompson, is not only a Danish barista champion but is also the 2006 World Barista Champion. In 2007 Klaus, along with his co-founders Peter N. Dupont and Casper Engel Rasmussen, founded the Coffee Collective with a mission to build a different kind of coffee business from the ground up. One the focused on sustainability and hospitality both at the farm and in the cafe.  For the last 13 years they have been growing the company slowly, responsibly, and are what many consider the vanguard of direct trade, transparent business practices, and the epitome of quality from seed to cup. Today they have a thriving wholesale business, global web store, and 6 amazing retail locations, and continue their positive impact on the specialty coffee industry. 

Of course, you don't get to this level without challenges, grit, determination, and lessons learned along the way. In this conversation we get an inside look into the story of the Coffee Collective from the first day until now and Klaus truly delivers some great insights and wisdom that we would do well to follow.

We discuss:

  • What it took to get started
  • The goal of transforming the way coffee business is done
  • Challenges in the early years
  • Site selection and lessons from failures 
  • The value of starting small 
  • How retail fueled wholesale
  • Creating a practical and personalized space 
  • Scaling the business and engaging customers 
  • Becoming more professional 
  • Prioritizing areas of the business
  • Approach to sustainability 
  • Become a B-Corp
  • Their long term goal and why it is never about profit

Links:

www.coffeecollective.dk

Coffee Collective on Instagram

Coffee Collective Youtube channel

 

Related Episodes: 

242 : A Conversation with James Hoffmann

196 : Understanding Customer Preferences w/ Peter Giuliano

118 : Founder Friday w/ Phil & Sebastian Coffee Roasters founders, Phil Robertson and Sebastian Sztabzyb

145: Founder Friday w/ Red Rooster Coffee Roasters co-founder, Haden Polseno-Hensley

 

Starting a shop -or- want to level up you operations? KTTS Consulting can help!  |  Email me: Chris@keystotheshop.com

 

The BEST in commercial coffee equipment!

www.prima-coffee.com/keys

 

Want the best plant based beverage for your coffee drinks?

www.pacificfoods.com/food-service

 

 

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