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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
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Keys To The Shop : Equipping Coffee Shop Leaders
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Oct 18, 2022

The coffee shop is made up various tasks and roles that all work together to create something magical. Wen those roles are not clear or followed through on then the we lose the magic and gain frustration. No role in the cafe is as important than that of the owner (arguably managers but that's another topic), yet we rarely see owners having job descriptions let alone a schedule organized according to both the administrative / financial needs AND the areas of operations, quality, and people. 

In today's episode we will discuss the 5 behaviors that are necessary for owners to successfully and effectively lead and manage those 3 areas so they can facilitate and create a thriving coffee shop. 

We cover: 

  • Operations, People, and Quality
  • The need for detailed scheduled work
  • Constant curiosity
  • Tension as needed structure
  • Honesty at all costs
  • Using problems to discover and institute solutions
  • Crafting systems needed for operations that serve the people

Related Episodes:

 

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