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Keys To The Shop : Equipping Coffee Shop Leaders

A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
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Keys To The Shop : Equipping Coffee Shop Leaders
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Now displaying: Page 1
Nov 29, 2022

How we perceive something impacts the decisions we make when buying or selling it. That in turn shapes consumers perceptions and then the market. Tea has long been a part of the coffeehouse, but has suffered from a severe lack of attention and intentionality. As a result the way we represent tea in many cafes has a negative impact of the tea farmer in effectively disappearing their work and craft.

These are the types of issues that today's guest has sought to address. 

After leaving her corporate job Annie Xiang founded Volition Tea. As an Asian American owned business is core to how Volition operates with every decision centering around serving their community and the farmers whom we have the privilege to know. 

Instead of focusing on transparency and direct-trade for the sake of marketing, Volition shares the stories of tea farmers to cultivate empathy across communities. 

Through their intensive focus, highly curated offerings, and education Volition is making a real impact. 

In this interview we will be talking with Annie all about how Volition began, its values, and the practical ways we can adjust our mindsets and practices to usher in a better future for tea and tea farmers through our cafes. 

We discuss:

  • Starting volition
  • How tea farmers are unique
  • Telling their story
  • Breaking down the Types of tea
  • How to curate your menu
  • Getting staff exited about tea
  • Tapping into the tea market
  • True transparency in tea
  • Training people in tea
  • Tips for selecting, storing, and using
  • Re-steeping
  • Sourcing and relationships

Links:

www.volitiontea.com

@volitionteaco on IG

 

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